From my first call to TRICARS in late June 2018 to make an inquiry to driving away from the shop in my new (pre-owned) auto was a truly pleasant experience. I visited the shop several times prior to making my purchase. AJ and the entire staff were always welcoming, friendly, professional and most of all just plain old fashioned honest. I never felt or sensed any pressure, sales gimmicks or like I was a being rushed.
They answered every question that I had about the car. They took care of a couple minor issues during the TRICARS 10 Day 300 Mile Guarantee without hesitation. The proactive communication during that time was exceptional.
TRICARS tag line could not be better: Changing The Car Buying Experience One Customer At A Time I could not be more pleased with my purchase. I will buy my next car from TRICARS and have already and will continue to recommend them to anyone looking for a quality auto, great pricing and outstanding customer service.
Kevin Jackson, --
I have a very good experience with Tricars on buying BMW X5. Matt helped me on every step while buying to deliver car to my Raleigh location. I recommend Tricars and Matthew for their really good service.
Nagaraj Gm, --
Best car buying experience ever. Matt made the whole process effortless. No pushiness, no haggling, ver professional. Could not have been a more pleasant experience. Highly recommend!
Kate Roehling, --
I couldn't recommend this dealership more! After searching for a car for weeks at various dealerships, I discovered Tricars online, and found exactly what I wanted at a better price than what I had seen before. The whole process was super smooth. Matt was very clear, organized, and responsive the entire time. Everything was handled remotely, and my car was delivered for free to my doorstep in excellent condition - this is the future of used car sales!
Jennifer Hsiaw, --
Probably the best car buying experience I ever had. Everything went just as they said and the car was delivered quickly. I would recommend them to anyone. Thanks.
Christine Brown, --
I was impressed from the beginning with the Tricars team, especially working with Matt. We were comparing two cars at two different dealers, both had return policies. We purchased the non Tricars car and brought it to Tricars to do a side by side comparison. Matt was instrumental in pointing out very suttle differences without pressuring us to by the car from him. In the end, Matt provided information on the car we purchased showing it was in several accidents that were not reported to the reporting agencies. Needless to say, we returned that car and bought from Tricars.
The purchase was handled all online and was the easiest car purchase I have ever done.
William Camp, --
I bought 10 cars from different dealers but TRICARS was the best dealer specially with 10 days money back guaranteed . I recommend these guys for everyone who looking to buy car. no hidden fees no extra fees . Highly recommended 👍🏼👍🏼👍🏼
Thank you guys for great experience 🤗
Esam Ali, --
I recently bought a car from these guys. The experience was great. The staff were very friendly and knowledgeable and the process was clean and convenient. I cant speak for the remote buying experience but, considering how the in-person experience was, I imagine its good. Highly recommended!
Khurram Sarfraz, --
Marie Hoyt, --
I searched and searched for the perfect truck and found it at Tricars! Matt Shirvani was very easy to work with and very helpful. It was a great experience (not like the dreaded ones of the past) and Matt went above and beyond to make us happy. I love my Toyota Tundra! She was delivered to my door with a full tank of gas! I would highly recommend buying your next vehicle here. It is clean, classy and reasonably priced! Thank you Matt!
Dawn Adelberger, --
Impeccable service! Responsive, and made my car buying experience seamless.
Shani Jackson, --
I have nothing but good things to say about this dealership. Not only when you're buying the car, but in the follow up. When I had an issue three months after the purchase, Arash personally called me and solved it. Unbelievable. My husband and I have agreed that we're never going to buy a car from any other dealer. These guys are the best.
Leslie Aun, --
I had a great experience with the purchase; Tricars took care of everything and the car is in great condition. They were open to answer all the questions that I had during the process.
Antony John, Zacharias --
Excellent dealership! I don't live in Maryland but Matt makes my buying purchases extremely easy. Tricars deliveries the car to you and they always stand behind their cars 100%
Yizhi Huang, --
I recently purchased a GLK350 Mercedes from Arash at Tricars. I have purchased cars for 40 years now and this was by far the fastest, easiest, stress free, pleasant, and professional experience I have had!
I talked to Arash on Wednesday afternoon and my car was delivered Friday afternoon. Flor assisted with finance and their team assisted and answered all of my questions. I even called Arash a few weeks later for a recommendation and he treated me like a good friend. I will look here first for my next car purchase. Highly recommend Tricars!
Pamela Eppard, --
Clean showroom. Easy buying process & very transparent.
Chime Gonpo, --
I will say this place is amazing on costumer service they really take care of you and the prices are better than the dealership. Well maintained car. I'm really happy with what they have to offer
Aboubakry Ba, --
This is my fourth time being cars buyer in the United States. My first, second and third are bad experience but the fourth with tricars was amazing. They have nice cars and the service with employees is just above the expectations and Im taking this opportunity to thank AJ who help me from the beginning at the end. Thank you guys.
MIKE Ogatcha, --
Great car buying experience! Matt was great to work with. No pressure. It was great getting the car delivered to my house...with a full tank of gas! The process was super easy. Highly recommend!
Matt Stangle, --
We got a BMW last month from Tricars and couldn't be happier with the whole process. Once we decided on the car, the paperwork took less than 15 minutes. Matt was professional and very accommodating to our needs. He answered all of our questions. Never once did we feel any pressure to buy. Since we lived 3 hours away, they were also able to have someone deliver the car to our home. On inspection we found an issue with the tires and they reimbursed us for the total cost with no hassle. Very impressed and will use again in the future. Recommend this dealership to anyone who wants a personalized feel to their car buying experience. You won't be disappointed.
Serena Chin, --
Tricars is truly an awesome place to buy a car. I had been looking for a gently used BMW for weeks and came across their website. They had a 328i in stock with low miles that had literally everything i wanted, down to the color. The prices they advertise are legitimately the prices you pay. I ended up paying on the low end of my car's KBB value with no need to negotiate or haggle. Their dealership looks great and very professional. The Tricars guys are really chill and they really embrace the pressure free mentality. Matt took care of me and he was a pleasure to work with. He let me take as much time as I wanted checking out the car, which was really appreciated since its always annoying to have someone staring over your shoulder. They show you the carfax report up front so you know the vehicle history, and they have a 10 day any reason return policy. I took my car to my mechanic the first week to look over and it completely checked out. I had originally came to the dealership to just browse, but everything was so perfect that i ended up buying my car that night. Matt stayed well after close to make sure we got everything set up and they delivered my car the next day. If you want a great deal on a slightly used luxury car without having to haggle or pay extra dealership fees, this is definitely the place to go. Thanks Matt! I will definitely be back for my next car!
Chris Frisicaro, --
While the process of buying a car out of state can be intimidating, Matt the Sales Consultant was with me EVERY STEP OF THE WAY. Matts professionalism and excellent communication made my car buying experience SUPER easy with unflagging availability to reach him when needed.
Ghanaian Prince, --
Just an awesome experience. We hate the car buying experience at a traditional dealership. The price haggling, the upselling of undercoating, etc. The walk in the back to talk to the "manager" lie...... At Tricars there was no pressure, we sat in a bunch of cars, test drove one, and then bought it(MB E350). In and out in under 1 hour. We got a fair trade in value for the minivan too. It made car buying fun.
Peter Szwec, --
There was no awkward salesperson speech and they made sure to carter to my every need. Big shout out to Arash Maknati who helped me buy my car! He was very patient, knowledgeable, and went out of his way to address all of my requests. In the past couple of years, I have been to a few dealerships and I have never felt this ease in buying a car. This place is very welcoming. The after buying service was something I have never experienced before. Arash made sure that I am happy with my investment and he calls me to check how my experience with the car is. They also offer a 10-day Money back guarantee and they do not charge any dealer fees. I highly recommend this to anyone who is tired of the typical sales pitch and just want to talk to normal people and get a car for the right price. Thanks again Arash and the Entire team!
Mekete b, --
Bought a car for my day at Tricars last month and i wanted to thank the entire team for their hard work and great customer service. Matt was my salesman and he made the entire car buying process easy for us. There were no haggling or pressure tactics. The true car price was lower than the kelly blue book value and they had us in and out within an hour. Matt has followed up with us several times and continues to make himself available for any followup questions. Great experience overall and i certainly buy from Tricars again.
Mohammed Zafer, --
Great dealership and top quality cars in perfect condition. Matt was very helpful and quick to respond with a great attitude.
Greg Weston, --
I would honestly refer to this place as " a slice of heaven" in reference to good deeds and specifically for me they were God sent angles.
I walked in not expecting too much, maybe a " sorry we wish we could help" because of some personal issues but low and behold AJ listened and understood my situation and I purchased a car that same afternoon.
Like that wasn't enough, they delivered the car at my work place and I'm surely enjoying my car.
If you are looking for a honest and excellent clientele, this is the shop for you, dont limit your expectations they will work with you.
Tricar guys I wouldn't thank you enough but I'm very very thankful and be blessed.
Awino Awino, --
I bought my VW Passat in the beginning of February and was provided outstanding service by AJ Maknati. He has been more than helpful throughout the whole car buying experience. It was the first time buying my own car and he made it very easy! I would suggest Tri Cars to anyone looking for a car.
Sam Hartzoge, --
AJ was wonderful to deal with and I would buy another car from them without hesitation. As many other reviewers said it was the best car buying experience Ive ever had by far. I live in Ohio and came across the model we were looking for through online shopping at Tricars. AJ FaceTimed me and went over the car with me in minute detail. It was priced thousands less than similar models in our area. He also offered free delivery! Compared with other car shopping experiences, this was truly a pleasure. The whole process was smooth, fast, and efficient. THANK YOU AJ and TRICARS, you are doing it right!
Margot Hadley, --
By far the best car shopping experience ever! I did not feel pressured or rushed to make a purchase. The customer service is outstanding and I recommend anyone to shop at this dealership if you want a positive, memorable and satisfying car shopping experience. Ask for AJ or Arash.....you wont be disappointed!!!!!!!
Jermaine Brayboy, --
Great experience! Not at all like a typical dealer. Matt followed up on every request and I didn't have to remind him about anything. No pressure sales whatsoever. It was the easiest and most pleasant car buying experience of my life, not to mention a great value!
Sarah Jahng, --
I purchased my 2014 Jaguar XJL from Tricars. Matt was a pleasure to work with and made my car buying experience stress free and actually enjoyable. Everyone at Tricars were personable, caring and they stayed past closing time to get me out the door that day with the car. We will definitely be bringing our business back here in the future. Thank you again, Matt and Tricars!
Sultan Naghmi, --
AJ was my salesman and he did an excellent job in getting me financed within 1 day and I went to pick up my car the following day. This was the fastest service I ever received when purchasing a car. I didnt have to sit in the office for hours. I came in, test drove, signed paperwork and was off on my way within 2 hrs. I got a great Car with low mileage and was very clean. Im a Happy customer!!! I would recommend TriCars if you are in the market for a nice high end car. I purchased a Infinit Q50 and LOVE it!!!
Wanda Waters, --
Outstanding experience at Tricars. AJ and his team were helpful throughout, I never felt pressured, and the entire process was seamless and reassuring. I highly recommend Tricars to anyone in the market for one of their great cars!
Bobby and, Corey --
I would strongly recommend Tricars for a used luxury car because of its high quality service and outstanding taste. People are fair and nice there. I would give it a six star if I could!
Tim Tang, --
Great dealership Matt is the guy to go to for a great deal on a car super nice dude highly recommended
Geovanni Paredes, --
This auto dealership reminds me of an upscale boutique hotel. AJ is wonderful - no pressure, happy to address concerns and always willing to go the extra mile to make sure I felt comfortable making my purchase. I would absolutely recommend this dealership and especially AJ!
K Brain, --
Matt did a great job with helping me find a car for my wife they treat you like family when you there nothing but the best Service 👍🏾👍🏾 My wife love the 328 BMW
Robert Pearson, --
Quality cars, Quality service, Quality people at unbeatable prices. I will recommend Tricars over any other local or internet car companies. I have been searching and researching my car purchase for months. From quality and price and service nobody even comes close to Tricars. I will recommend them to all my family and friends.
Artic Blast, --
This is by far the best car buying experience I've ever had. Wish I found TriCars first instead of wasting my time at all the other dealerships. No haggle, no hassle, no fees, no pressure, in and out in no time, everything is straightforward, good price, fantastic team. AJ and Matt answered all questions on the phone and through email instantly. I would highly recommend checking this place out if you see a car that you like.
Jason nguyen, --
100% great experience. No pressure, great cars, great people. I recommend Tricars to all my friends.
Peter Nagrod, --
I purchased a 2015 BMW 7 series from Tricars. The service was amazing from A to Z. Matt was great. Very attentive and knowledgeable about the vehicle. He even delivered the car to my job. My father is already looking to purchase a second car from Tricars. These guys really stand behind what they say. Give them a shot.
Andrew Davis, --
I really appreciated how AJ and his staff made my car purchase experience easy with their professionalism and expertise. I made my purchase on the same day because of their great prices with no extra fees such as at a Lexus dealership. I saved some money and love my car! I believe I gave my business to a very reputable place and would recommend them to anyone looking to purchase a very nice, used car at very competitive prices.
Van Nguyen, --
I have recently purchased a BMW 328i from this dealership. My entire experience was awesome. I worked with Matt and Arash. Both of them were professional and friendly. I am happy with my new BMW and I would definitely come back to this dealership near future. Thanks
Hossein Pezeshkan, --
Friendly atmosphere good customer service always ready to answer your questions.Best place to buy your car..!
Chanda Mukuka, --
Excellent dealership. Bought a Toyota and it was a wonderful experience.
Muhammad Kashif, Saleem --
This has been the easiest and less stressed process I have gone through when purchasing a car. AJ was very accommodating and very easy going. He helped with getting the exact car that I desired. He made sure that all my needs were met and that I was happy with my purchase. Hits customer service was up and beyond. When I need to purchase another car I will definitely go back to Tricars and will recommend to my family and friends.
Glenn Gist, --
Excellent Dealership! Great quality cars at below value and effective and friendly service . I will look on their website first for my next car.
Pascal Salvadori, --
This was by far, the best car buying experience, Ive ever had. There was no pressure to buy any other cars, than the one that I wanted. Matt helped me, and was very knowledgeable of the car I was purchasing, as well as personable and professional. I came with a pre approval, from my credit union. In the past, at other dealers, I was pressured to let them run my credit for a better interest rate. I told Matt, I was approved through my credit union, and we proceeded with the car buying process. I was extremely relieved, that he did not try and run game on me. If you want luxury( they have plenty of it), at a great price, with excellent customer service, go to Tricars! I love my 14 Lexus ES350!
Rachel Killette, --
amable staff nice show room
Saul Castillo, --
We are very happy with the service was provided by TRICARS. The loan was approved less than 3 hours, very organize business. Very polite, warm welcome, hospitality, we will buy another car. From TRICARS, IF YOU LOOKING FOR NEW CAR, contact TRICARS. Definitely recommend the business to my friends, we would like to. Say thank you for all your efforts.
Ramin Shirazi, --
Had a quick and easy experience here ! They had the car I really wanted. Very helpful and welcoming staff !
Stephanie Green, --
How easy is buying a luxury used car? Go to Tricars in Gaithersburg and find out for yourself. The staff is friendly, professional and extremely helpful. The showroom was beautiful. Arash made my SLK 250 purchase an enjoyable experience. Certainly a dealership I'd return to in the future.
Kevin G, --
Love love love this dealership!!! I've purchased several cars and this is by far the best car shopping experience i've ever had.
Christina , --
It was a nice car buying experience, no hustles and no surprises with the price... the place look clean and neat and vehicles look great very impressive, the staff very courteous and know how to provide all the information and care for the costumer, worth to recommend, thank you Tricars outstanding job.
Gustavo Paz, --
Swift, clean and painless... That's the best way I can describe my experiences with Tricars. I have bought two cars from them and both times they have been honest brokers.
Shon McManus, --
A.J. was great! He was knowledgeable about the car and took the time to explain all the systems to us. It was one of the easiest car buying experiences we have had.
Cindy Kegley, --
Arash and his team are class acts and made my first time buying experience insanely easy
Alec LaSalle, --
I couldn't be happier with my new Lexus! A big thank you to Matthew & AJ for a quick and painless car-buying experience.
Hanna Yu, --
Great experience! Quick and easy transaction. We will definitely be back.
Linda Pierre, --
I recently bought E350 Mercedes from Tricars. It was a wonderful experience dealing with AJ and other staff there. Everyone was very courteous and helpful. The car was just like it was advertised. I really liked the firm fixed and no hassle price. I did not have to spend any time for price negotiation. Their 10 day return policy is superb and give you confidence that you are dealing with folks you can trust. I would my next car from this dealer, for sure.
Ramesh Bakshi, --
I've bought a lot of cars from dealers, private party, even wholesale. When I went here I had my guard up as always with dealers but it wasn't needed. They are so down to earth and understanding. Very trustworthy and honest. Disclosed things about the car I probably wouldn't have noticed. Their return policy is real. It's not a scam or full of hidden fees. Great place. Will be back. Glad I bought a car here.
KH , --
What a fantastic experience! Rather than spending a full day at the dealership, the entire purchasing process once we selected our Lexus took less than 30 minutes. What a difference from our previous experience at a Lexus dealership. The dealership forced us to wait in a long line to talk to the financing folks even though we were paying in full with a cash. It turns out the reason was because they wanted to upsell us with a warranty. In contrast, Tricars puts the customer first and values the customer's time, taking the agony out of the purchasing process. And, best yet, the car selection and price were great too!
Nancy Williams, --
Fantastic car buying experience I would do again without hesitation! If you live in the DMV, give Tricars a serious look! I went to several dealers and researched online for weeks before visiting Tricars. Right away it was obvious they took pride in their vehicles and I would have no reservations giving them my business.
The facility is well kept and clean with an impressive showroom stocked with a wide range of gorgeous luxury vehicles. Their pricing is set but very competitive and NO BS FEES, common place with competing dealers. I quickly found with competitors, pricing "on paper" always turned to "sticker shock", which was a refreshing difference about Tricars and only added to their credibility!
Most important, their service is amazing! The owner Arash is friendly and accessible , the entire staff is welcoming and eager to assist...especially my sales person Matt S who was outstanding throughout! He truly went above and beyond making sure I was taken care of and satisfied with my purchase! He even followed up several weeks after the sale when my Washington Nationals took another bitter playoff defeat! Little things like that really make a difference. I ended up buying a beautiful Infiniti Q50 from Tricars and I can say with confidence, my family's next vehicle will also be from Matt and the Tricars family!
King E, III --
After a harrowing experience with a local BMW dealership, I was fortunate to discover TRICARS in Gaithersburg. My experience in purchasing a BMW with Arash was genuinely delightful! He assisted me in purchasing a BMW in the most expedient, efficient manner. Not only did Arash quickly process the paperwork, he had the patience to help this senior learn all the bells and whistles of my newly purchased car. And when I shot off a number of technical questions regarding the cars' features, Arash promptly responded - and even gave me a second on-the-spot learning session! What can I say? This has been the easiest and most pleasant car purchasing experience!!
Sylva Etian, --
Excellent seller. They have great price and nice car. Mike help me alot.
Maung Lin, --
Best car buying experience for my wife and I ever!! The facility is beautiful and immaculate. Cars are spectacularly displayed and kept. Staff is caring and helpful. The staff was knowledgeable and gracious. Mike and AJ answered all our questions or concerns. They stayed beyond post business hours without any indication of frustration or impatience. We We will definitely return for future car purchases and recommend them to buyers as a premiere dealership to purchase vehicles!!!
JA Thomas, --
Wonderful service. Matt is the best!!!
Sarbina Afroz, --
I bought a Honda Accord from Tricar, Gaithersbug, MD, I got really good car backed by 10 days buy back offer, and 30 day bumper to bumper warranty which gave me the confidence about the car which I was buying. Also, I did not have to haggle the price or pay any dealership fee. The Tricar staff was great at every stage of the process starting from showing up the car, test drive, paper work till getting the registration. A Js and his team made sure that all my questions were answered and provided clarification whenever we needed. In short it was a really five star experience and I will definitely visit them in future whenever I am in the market again.
Sarfraz Ahmad, --